Customer engagement
Talk to customers where they already are
The widget adds a bot conversation to your website, and it runs the same reactions and the same operator dialogs as every other channel. One customer history, one team, one knowledge base.
Who it is for
Anyone whose sale happens in a conversation: a site with traffic, a support team answering the same questions over and over, and marketing that needs a sequence of steps towards the purchase rather than a single broadcast.
What the line includes
Website widget
A chat on your website. A visitor writes, and the dialog lands in the same place as your messenger conversations.
Learn moreCustomer profiles
The customer card: profile, tags, properties, timeline and operator notes in one place.
Learn moreKnowledge base
Articles for your operators and the AI agent. The same articles can be published as a public help center.
Learn moreDialog analytics
Audience and conversation metrics, payments, top reactions and conversion funnels.
Learn moreCampaigns and popups
Multi-step customer journeys: entry triggers, branching, a pre-flight check and a per-version report.
Learn moreCustomer segments
Groups of customers by properties and behaviour, recomputed automatically. Senior plan only.
Learn morePlans in this line
The table is built from the live price list: a check mark means the capability is part of that plan right now.