Connect your systems

API and integrations

Use the API, MCP, and skills where they are publicly supported. Connect external handlers, webhooks, WebSocket processing, CRM systems, and your team's own backend.

Integration settings for a bot
Connections between a bot and external systems.

Use public programmable interfaces

The API, MCP, and skills are available where they are publicly supported. They let a team work with the product through its supported interfaces.

  • Use the API
  • Use MCP where supported
  • Use skills where supported
API and MCP settings
Public programmable interfaces.

Process external events

External handlers and webhooks connect the flow to external processing. WebSocket processing can handle ongoing event work.

  • Connect external handlers
  • Use webhooks
  • Process events with WebSocket
Webhook integration settings
External event processing.

Connect the systems your team uses

Connect CRM systems to the customer journey. A team can also connect its own backend.

  • Connect CRM systems
  • Connect your team's backend
CRM and backend connections
Connections to team systems.

Related features

Discuss an integration

Contact us to discuss your integration.

Contact us