Features
Visual bot flow in the builder
A bot flow made from connected reactions.

Build the flow

Bot builder

Connect reactions on a visual graph, add messages and logic, then test the flow before you use it.

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Automation settings in a bot flow
Conditions and actions for a flow.

Set the rules

Automation and logic

Use conditions and formulas to choose the next step, and save values for later. Triggers, webhooks, and handlers can run work outside the dialog.

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Operator conversation workspace
A dialog handled by an operator.

Work with customers

Operator conversations

When a customer needs a person, an operator can take over the chat, pass it to a colleague, and close it when the issue is resolved.

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Campaign graph and broadcast settings
A campaign prepared for delivery.

Reach the right audience

Broadcasts and campaigns

Send a broadcast to a selected audience or build a campaign with several steps. Set delivery rules, run preflight checks, and review results and suppression reasons.

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Site widget configuration
A configured site widget.

Add the site channel

Site widget and Web Push

Install the chat widget with a snippet and preview its appearance. Track visits and events, configure Web Push, and hand the customer SDK to your site team.

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Connected messaging channels
Channel connections in one workspace.

Choose the channel

Messaging channels

Connect Telegram, WhatsApp, VK, Instagram, Facebook Messenger, email, Web Push, Mobile Push, or In-app. Available features depend on what each channel supports.

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Payment step in a bot flow
A payment step in a bot flow.

Accept payments

Payments

Add a payment step to a bot flow and configure the payment account it uses.

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Integration settings for a bot
Connections between a bot and external systems.

Connect your systems

API and integrations

Connect your backend and CRM through the public API, MCP tools, webhooks, external handlers, and WebSocket processing.

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Analytics and team access settings
Product reporting and team controls.

Measure and collaborate

Analytics and teamwork

See product activity, campaign results, and delivery reports. Assign roles and permissions to your team.

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Learn more

  • AI agents

    See what the agent may answer, which tools it may call, and where it must stop.

  • Security and data ownership

    See how tenants are isolated, how secrets are encrypted, what is logged, and how to export your data.