GetMyBot 知识库
关于构建器、反应和集成的常见问题解答
68 篇文章入门
4 篇文章- Quick StartConnect your first bot, get familiar with the interface, and build your first reaction.
- Projects and channelsCreate a project, connect Telegram and other channels, understand separate project and channel states, and manage freezes, tokens, and transfers.
- GetMyBot support SLAHow long the first support reply takes on each plan, how the deadline is counted and where to watch platform status.
- Лимиты платформыВсе ограничения конструктора в одной таблице: ключевые слова, циклы, веб-запросы, тестовый режим, выгрузки.
渠道
18 篇文章- Channels: Telegram, WhatsApp, VKGetMyBot multichannel: one bot across Telegram, WhatsApp, and VK, the channel capability matrix, and connecting a channel in the UI.
- Widget quickstartLaunch and verify your first website conversation in about 15 minutes.
- Site widgetCustomize, install, verify and troubleshoot the GetMyBot widget.
- Widget settingsAll seven tabs of the widget studio: behaviour, greeting, working hours, contacts, conversations, appearance and install.
- Widget for an online schoolA warm consultation flow for course choice, price and schedule questions.
- Widget for an internet storeA compact support flow for products, orders, delivery and payment.
- Install on TildaPaste the widget snippet into Tilda's head code and verify it went live.
- Install on WordPressAdd the widget snippet through a code plugin or your theme, and verify it loaded.
- Install on 1C-BitrixAdd the widget snippet to the site template's header.php and verify it loaded.
- Install on GetCoursePaste the widget snippet into GetCourse scripts and verify it loaded.
- Install on TaplinkAdd the widget snippet to your Taplink page and verify it loaded.
- Install on WixAdd the widget snippet through Wix custom code and verify it loaded.
- Install on WebflowAdd the widget snippet to Webflow's custom head code and publish.
- Install in a React, Next.js or Vue appPaste the widget snippet once in the root layout so it survives client-side routing.
- Browser push (Web Push)Browser notifications for your website visitors: install the service worker on your own domain, enable VAPID keys, opt visitors in, and test a send.
- Customer SDK (iOS, Android, React Native)Embed chat, in-app content and an offline event queue in your own mobile app: project key, tenant-signed identify, sign-out epoch, queue bounds and the machine-checked wire contract.
- WhatsAppThe WhatsApp channel in GetMyBot: connecting via the Cloud API, configuring the webhook in Meta, the 24-hour window, message templates, and using them in reactions.
- Email from your own domainWhich plan email needs, why email needs DKIM, SPF and DMARC DNS records, which three records to add, why SPF uses an include, how domain verification works, unsubscribes, bounces and open-rate statistics.
反应
9 篇文章- 反应：基础反应的组成、编辑器用法、触发顺序、导入与链式调用。
- 触发器反应的所有触发类型：文本、命令、媒体、按钮、事件、定时任务、webhook。
- 条件与聊天触发过滤器（标签、参数、时间）以及反应生效的聊天范围。
- ActionsFull list of reaction actions — messages, labels, data, HTTP, AI, logic, integrations — and the per-event budget.
- 消息与按钮回复构建器：内容块、inline 按钮、动态键盘与对话步骤。
- 动态按钮与参数从列表生成按钮、点击时携带参数（Carry）以及通过按钮设置参数。
- Substitutions and FormulasVariables in texts and actions, execution context, formulas, and functions.
- FormulasTwo formula languages: short {{= }} expressions and the advanced formula with functions and Russian aliases, the Compute action, and the tester.
- 反应关联反应如何互相调用：12 种关联机制、入站与出站跳转。
数据与集成
7 篇文章- Collections and DataYour bot's own data tables — fields, records, storage, and access from reactions.
- 集成连接外部服务：AI、Google Sheets、Google Drive、GetCourse、Webhook。
- 数据源与密钥REST/OzmaDB 连接器、凭据以及在反应中读写数据。
- Web 请求与 Webhook作为触发器的入站 Webhook 以及从反应中发出的出站 HTTP 请求。
- 外部处理器通过 WebSocket 将自有后端接入机器人：以 Telegram Bot API 格式收发事件与命令。
- 媒体库带去重功能的自有媒体存储、premium 访问及通过 Telegram 聊天上传。
- CRM integrationsConnecting amoCRM/Kommo, Bitrix24, RetailCRM, and OzmaCRM: authorization, field discovery, mapping, preview, two-way sync without echo loops, webhook ingress, dialog actions, and the AI lead handoff.
AI 与付款
5 篇文章- AI 回复连接语言模型、生成回复以及从文本中提取结构化数据。
- Payments and balanceAccepting payments with your bot: connect your own kassa (MIXPLAT, YooKassa, Telegram Payments, Robokassa, Prodamus, CloudPayments, T-Kassa, Stripe, Lava.top, CryptoCloud, NOWPayments, VK Pay), the "payment -> access" scenario, invoice statuses and refunds. Plus the platform's request balance and plans.
- Plans: the bot builder and Customer EngagementGetMyBot's two products and their plans: the bot builder and the Customer Engagement line (site widget, customer profiles, analytics). What each CE tier includes, how visitors are counted, and how annual billing works.
- Knowledge sourcesConnect articles, sites, files, instructions, and facts, index them safely, and check exactly what the AI agent will find.
- Meetings and Google CalendarConnect Google Calendar, describe meeting types, and let the AI agent offer slots, book, reschedule, and cancel.
受众
7 篇文章- People (CRM)Subscriber database: labels, parameters, dialogs, and attachments.
- 聊天与操作员操作员收件箱、将对话转移给人工以及从反应中回复。
- BroadcastsThe Broadcasts screen: one content document sent to Telegram, VK, WhatsApp, web chat or email, a segment audience, a pre-send check and a per-channel report. Plus the quick reaction broadcast from the reactions list.
- Public help centerPublish knowledge base articles as a searchable public site, in several languages, on your own domain.
- Email campaignsPreparing, checking, scheduling and controlling an email campaign, tracking and privacy mode, inbound replies, and the provider webhook contract.
- CampaignsMulti-step automated subscriber journeys: immutable versions, entry triggers, graph nodes, preflight, publishing, per-version reports, and one journey's trace.
- Content studioReusable versioned content: drafts and immutable published versions, blocks, substitutions, conditional blocks, channel checks and test sends.
自动化
2 篇文章分析
4 篇文章导入与迁移
1 篇文章设置
3 篇文章API
8 篇文章- REST API and TokensProgrammatic access to your bot: API tokens, personal tokens, and mobile access.
- API QuickstartYour first GetMyBot API request in five minutes: create a personal token and call REST.
- Authorization and TokensGetMyBot personal tokens: how to create them, how to pass them in the header, and which scopes you need.
- API ErrorsUnified GetMyBot API error format, HTTP status code meanings, and safe retries of money operations through Idempotency-Key.
- PaginationTwo pagination schemes in the GetMyBot API — offset with X-Total-Count and cursor-based before with has_more — and the caps on limit and offset.
- 限制与大小GetMyBot API 的请求频率限制和请求体最大大小。
- MCP: Programmatic InterfaceMCP endpoint /mcp: GetMyBot tools, resources, and prompts for AI agents using the same personal token.
- Skills for AI AgentsReady-made GetMyBot skills for Claude Code and other agents: manage bots, reactions, and broadcasts with natural language.