GetMyBot 知識庫
關於機器人建構器、反應與整合的常見問題解答
68 篇文章入門
4 篇文章- Quick StartConnect your first bot, get familiar with the interface, and build your first reaction.
- Projects and channelsCreate a project, connect Telegram and other channels, understand separate project and channel states, and manage freezes, tokens, and transfers.
- GetMyBot support SLAHow long the first support reply takes on each plan, how the deadline is counted and where to watch platform status.
- Лимиты платформыВсе ограничения конструктора в одной таблице: ключевые слова, циклы, веб-запросы, тестовый режим, выгрузки.
頻道
18 篇文章- Channels: Telegram, WhatsApp, VKGetMyBot multichannel: one bot across Telegram, WhatsApp, and VK, the channel capability matrix, and connecting a channel in the UI.
- Widget quickstartLaunch and verify your first website conversation in about 15 minutes.
- Site widgetCustomize, install, verify and troubleshoot the GetMyBot widget.
- Widget settingsAll seven tabs of the widget studio: behaviour, greeting, working hours, contacts, conversations, appearance and install.
- Widget for an online schoolA warm consultation flow for course choice, price and schedule questions.
- Widget for an internet storeA compact support flow for products, orders, delivery and payment.
- Install on TildaPaste the widget snippet into Tilda's head code and verify it went live.
- Install on WordPressAdd the widget snippet through a code plugin or your theme, and verify it loaded.
- Install on 1C-BitrixAdd the widget snippet to the site template's header.php and verify it loaded.
- Install on GetCoursePaste the widget snippet into GetCourse scripts and verify it loaded.
- Install on TaplinkAdd the widget snippet to your Taplink page and verify it loaded.
- Install on WixAdd the widget snippet through Wix custom code and verify it loaded.
- Install on WebflowAdd the widget snippet to Webflow's custom head code and publish.
- Install in a React, Next.js or Vue appPaste the widget snippet once in the root layout so it survives client-side routing.
- Browser push (Web Push)Browser notifications for your website visitors: install the service worker on your own domain, enable VAPID keys, opt visitors in, and test a send.
- Customer SDK (iOS, Android, React Native)Embed chat, in-app content and an offline event queue in your own mobile app: project key, tenant-signed identify, sign-out epoch, queue bounds and the machine-checked wire contract.
- WhatsAppThe WhatsApp channel in GetMyBot: connecting via the Cloud API, configuring the webhook in Meta, the 24-hour window, message templates, and using them in reactions.
- Email from your own domainWhich plan email needs, why email needs DKIM, SPF and DMARC DNS records, which three records to add, why SPF uses an include, how domain verification works, unsubscribes, bounces and open-rate statistics.
反應
9 篇文章- 反應：基礎反應的組成部分、編輯器的使用方式、觸發順序、匯入與串聯。
- 觸發器反應的所有觸發類型：文字、指令、媒體、按鈕、事件、排程、webhook。
- 條件與聊天觸發篩選器（標籤、參數、時間）以及反應的聊天作用範圍。
- ActionsFull list of reaction actions — messages, labels, data, HTTP, AI, logic, integrations — and the per-event budget.
- 訊息與按鈕回覆建構器：內容區塊、inline 按鈕、動態鍵盤與對話步驟。
- 動態按鈕與參數從列表生成按鈕、點擊時的參數（Carry）及透過按鈕設定參數。
- Substitutions and FormulasVariables in texts and actions, execution context, formulas, and functions.
- FormulasTwo formula languages: short {{= }} expressions and the advanced formula with functions and Russian aliases, the Compute action, and the tester.
- 反應關聯反應之間如何相互呼叫：12 種關聯機制、傳入與傳出轉換。
資料與整合
7 篇文章- Collections and DataYour bot's own data tables — fields, records, storage, and access from reactions.
- 整合連接外部服務：AI、Google Sheets、Google Drive、GetCourse、webhook。
- 資料來源與金鑰REST/OzmaDB 連接器、憑證，以及從反應中讀寫資料。
- Web 請求與 Webhook傳入 Webhook 作為觸發器，以及從反應發出的 HTTP 請求。
- 外部處理器透過 WebSocket 將你的後端連接到機器人：以 Telegram Bot API 格式傳遞事件與指令。
- 媒體庫自有媒體儲存（含去重）、Premium 存取，以及透過 Telegram 對話上傳。
- CRM integrationsConnecting amoCRM/Kommo, Bitrix24, RetailCRM, and OzmaCRM: authorization, field discovery, mapping, preview, two-way sync without echo loops, webhook ingress, dialog actions, and the AI lead handoff.
AI 與付款
5 篇文章- AI 回覆連接語言模型、生成回覆，以及從文字中提取結構化資料。
- Payments and balanceAccepting payments with your bot: connect your own kassa (MIXPLAT, YooKassa, Telegram Payments, Robokassa, Prodamus, CloudPayments, T-Kassa, Stripe, Lava.top, CryptoCloud, NOWPayments, VK Pay), the "payment -> access" scenario, invoice statuses and refunds. Plus the platform's request balance and plans.
- Plans: the bot builder and Customer EngagementGetMyBot's two products and their plans: the bot builder and the Customer Engagement line (site widget, customer profiles, analytics). What each CE tier includes, how visitors are counted, and how annual billing works.
- Knowledge sourcesConnect articles, sites, files, instructions, and facts, index them safely, and check exactly what the AI agent will find.
- Meetings and Google CalendarConnect Google Calendar, describe meeting types, and let the AI agent offer slots, book, reschedule, and cancel.
受眾
7 篇文章- People (CRM)Subscriber database: labels, parameters, dialogs, and attachments.
- 對話與客服人員客服人員收件匣、將對話轉接給真人，以及從反應中回覆。
- BroadcastsThe Broadcasts screen: one content document sent to Telegram, VK, WhatsApp, web chat or email, a segment audience, a pre-send check and a per-channel report. Plus the quick reaction broadcast from the reactions list.
- Public help centerPublish knowledge base articles as a searchable public site, in several languages, on your own domain.
- Email campaignsPreparing, checking, scheduling and controlling an email campaign, tracking and privacy mode, inbound replies, and the provider webhook contract.
- CampaignsMulti-step automated subscriber journeys: immutable versions, entry triggers, graph nodes, preflight, publishing, per-version reports, and one journey's trace.
- Content studioReusable versioned content: drafts and immutable published versions, blocks, substitutions, conditional blocks, channel checks and test sends.
自動化
2 篇文章分析
4 篇文章匯入與遷移
1 篇文章設定
3 篇文章API
8 篇文章- REST API and TokensProgrammatic access to your bot: API tokens, personal tokens, and mobile access.
- API QuickstartYour first GetMyBot API request in five minutes: create a personal token and call REST.
- Authorization and TokensGetMyBot personal tokens: how to create them, how to pass them in the header, and which scopes you need.
- API ErrorsUnified GetMyBot API error format, HTTP status code meanings, and safe retries of money operations through Idempotency-Key.
- PaginationTwo pagination schemes in the GetMyBot API — offset with X-Total-Count and cursor-based before with has_more — and the caps on limit and offset.
- 限制與大小GetMyBot API 的請求頻率限制及最大請求主體大小。
- MCP: Programmatic InterfaceMCP endpoint /mcp: GetMyBot tools, resources, and prompts for AI agents using the same personal token.
- Skills for AI AgentsReady-made GetMyBot skills for Claude Code and other agents: manage bots, reactions, and broadcasts with natural language.